About AI SMS House | Application House Salesforce App

Built by people who have answered the same message 300 times

AI SMS House started inside Application House, a Salesforce Consulting Partner, AppExchange ISV and Managed Service Partner with offices in the UK, USA, India and the Philippines.

Across 300+ Salesforce projects, one pattern kept showing up. Sales reps typing the same reply twenty times a day. Mortgage advisers chasing the same documents on three channels. Admissions officers answering “have you received my application?” on WhatsApp while the answer sat on the Salesforce record in front of them.

So we built the app we wished existed. SMS, text and WhatsApp messaging inside Salesforce. Agentforce AI agents on the repeat questions. Human takeover the moment it matters. Every conversation saved to the record, audited, searchable, and ready for the next team member who picks it up.

Today, mortgage brokers, hospitals, universities and lettings agencies use AI SMS House to turn their inbox into pipeline, and to give their teams their evenings back.

Trusted by teams who live on their phones

From independent mortgage brokers to Fortune 500 financial services, from single-branch letting agencies to multi-hospital trusts, teams rely on AI SMS House when every minute of reply time costs them a deal, a patient, or a candidate.

Mortgage teams sending 340 SMS, text and WhatsApp messages a week across borrower, broker, surveyor and solicitor workflows
Property and lettings agencies confirming 80+ viewings a day and chasing referencing packs across three channels
Universities reaching 6,000+ students on enrolment week with SMS, text and WhatsApp updates triggered from Salesforce Campaigns
Hospitals and pharmacies reducing outpatient DNAs with automated reminders and Agentforce AI agents handling “can I reschedule?” instantly
Recruitment consultants updating 340 candidates that Tuesday’s interviews have moved to Thursday, before 5pm today
Nonprofits coordinating donors, volunteers and event RSVPs on the channels people actually read

Application House also builds sister Salesforce apps used alongside AI SMS House: the Business Card Scan App for events, the QR Code, Barcode & Badge Scanner App for check-in and asset tracking, the Currency Conversion App for multi-currency orgs, and the Multiple Price Books App for complex pricing. Every one of them is purpose-built on Salesforce by the same team. See all Application House apps.